Frequently Asked Questions

Common Questions

What does the course library cover?

We offer a full range of GxP training for Pharma and Med Tech companies including:

  • GMP
  • GLP
  • GVP
  • GMP
  • GCP
  • Regulatory & Compliance
  • Good Documentation Practices 
  • CAPA
  • Data Integrity
  • and much more.

Click here to be directed to our full library. 

 

Is this training globally accredited?

Yes! Veeva LearnGxP is the ONLY globally accredited training program on the market.

It is accredited by IACET (International Association for Continuing Education and Training), which is the international authority that evaluates programs according to strict, research-based criteria. It is also an authorized provider of CEU’s (Continuing Education Units). 

To learn more about our accreditation, click here.

Do I get a certificate when I complete a course?

A final certificate of completion will be issued to you once you successfully complete the final exam of the course. You can either store the certificate in your account or download a PDF version.

How often do you publish new training content?

We typically publish two new accredited courses to our platform every month, microlearning videos weekly and new content is posted to our community daily.

*Our roadmap is driven 100% by our customers, so every course now in production has been requested by them.*

How often are the courses updated ? Will they be updated to meet current federal and international standards?

Our internal team and our network of Subject Matter Experts (SMEs) track changes to regulations and inform us when these regulations will change. We then make the appropriate changes to our courses and publish the new versions. 

We also speak to our clients on a monthly basis to ensure we keep ahead of what they need in terms of changes coming down the tracks.

How will I know when a new course is published?

As a member of our community, you will get an email each time we publish a new course with the course code. All courses can be viewed from the main navigation using the courses link.

Course updates will also be announced via the Veeva LearnGxP LinkedIn page.

We already have Vault Training (VT). How can we access this training?

This makes the process really simple as we can upload all of this training directly to your Vault.

All you need is to have SCORM enabled in VT. A simple change control can cover that.

Once enabled, our customer success team can seamlessly upload the library or we can provide fast uploader sheets if you want to do it yourself.

We don’t have Vault Training (VT). How can we access this training?

We support third-party Learning Management Systems (LMS), so if you would prefer to have our training content on your existing LMS, we will support this too.

Can we get access to any of the content before we purchase?

Yes, the LearnGxP team can provide a 7-day free trial which can be activated after the 30-minute demo.

Do you offer courses in different languages?

All of our courses are given in English, but we do have in-house translation services on a per project basis.

Our translation service localizes custom or existing courses into a target language, so that your entire workforce can effectively participate in critical training, regardless of their location and native language.

To learn more about our translation services, click here.   

 

Is there a set-up fee?

No, we do not charge a set-up fee. We also provide training free of charge.

Technical Questions

What are the minimum computer requirements to access the training.

All you need is a modern web browser with Flash enabled and an internet connection and you’re all set.

I keep getting 0% when I take an exam, is there something wrong?