In addition, the following are more general consequences of unreliable laboratory data delivery
- Probably one of the most serious business consequences of supplying unreliable data is the Loss of the laboratory reputation, which may have taken years to establish
- Samples will invariably need to be retested at the laboratory’s expense, this may even include testing by a third party to provide additional assurance of credibility
- No client will tolerate unreliable data and will simply take the business to a reliable laboratory
- Repeated incidences of unreliability can lead to revocation of licences and accreditation
- The loss of reputation, repeat work and clientele loss will all lead to reduced revenue for the unreliable laboratory
- Finally, there is the very real risk of civil litigation