CEU Credits: 0.1
Course Code: ELM-191
Duration: 25 mins
Skill Level: Basic
Language: Chinese (Simplified), English, French (France), German, Italian, Japanese, Portuguese (Brazil), Spanish (Spain)
Final Exam: Yes
Certification: Yes
Version: V1.5
Effective Date: 02/15/2023
Curriculum for this course
Course Overview
What You'll Learn
Front Desk Administrative Staff
Head of Quality
Subject Matter Experts
Internal Inspection Team (IIT)
Documentation Preparedness
Organizational Preparedness
General Preparedness
The Inspector Binder
Internal Inspection Team Roles
Quick Knowledge Check
Questioning Techniques
Questions an Inspector Won't Ask
What's Your Policy?
Quick Knowledge Check
Dont's
Do's
Body Language & General Behavior
Look the Part
Quick Knowledge Check
What We Covered
Test Your Knowledge
Results
v1.5 Minor update on 02/25/2025. Course template enhanced to provide more specific quiz completion data and a Version History document. Course content has not been changed.
v1.4 Minor update on 06/03/2024 to fix quiz attempts to a maximum of 3 attempts and fix a typographical error in a knowledge check.
v1.3 Minor update on 08/23/2023 to improve quiz functionality
v1.2 Minor update on 06/14/2023 to improve course functionality
v1.1 Minor update on 02/15/2023 to fix assessment functionality
v1.0 Course released in 2021