A Global Biotechnology Company (Top 3)

Taking the pain out of compliance and regulatory training

The Challenge

An already stretched training department

This biotechnology giant wanted to create a new development initiative to provide a deeper dive into important topics that their staff faced on a continual basis. It was also apparent to the client that asking new hires to train on a multitude of SOP’s without understanding the WHY didn’t make sense.

Having evaluated other vendors and assessed the time and cost of trying to develop material in-house Learnaboutgmp was chosen as their partner of choice for the following reasons:

  1. On-demand access to an instant library of GxP online training
  2. The ability to roll out micro learning videos to their workforce on a weekly basis
  3. Continuing education units (CEUs) for all successful course completions
  4. Deeper dives into chosen topics in less than 1 hour
  5. The ability to close small skill gaps in 45 to 90 secs
  6. Direct input into Learnaboutgmp’s future course roadmap
  7. Weekly calls with the Learnaboutgmp team to ensure ongoing success

The Solution

Pilot study with SMEs

Working closing with the client’s learning and development department a training strategy was developed to align with the specific needs of the business, where Learnaboutgmp analysed all the client’s SOPs and mapped each one to an online program, course or micro training video.

Before any training was rolled out a four-week pilot was performed on an initial set of courses chosen by the client to allow SME’s to feedback any edits or customizations required before go-live.

The results of the pilot reiterated to the client the need for such a solution with an overall NPS score of 85% with comments such as:

“Excellent program and the CEU’s will help personnel with maintaining certifications and promote professional certifications.”

“This is a big step forward from previous learning modules I’ve been assigned in the past.”

“The whole experience from login to final certification was very slick.”

“This platform and service solves a big issue for our L&D department.”

The Impact

Impactful training delivered continuously

Following the successfully pilot Learnaboutgmp solidified the initial three-month training strategy with the client to roll out the following training courses to assist with upcoming FDA and MDSAP audits and thus ensure their workforce were audit ready.

  1. The FDA Inspection Readiness Program (Three online courses, 0.3 CEUs)
  2. MDSAP Program (Three online courses, 0.3 CEUs)
  3. How to Prepare for Internal and External Laboratory Audits (0.1 CEU)

Coupled with the accredited training Learnaboutgmp also sent out two micro training videos to their workforce each week to further reiterate the training performed.

Learnaboutgmp continues to work with this client to continually align the training deployed to their business needs.

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